At EMR Computers & Accessories, we take pride in the quality and level of customer service we provide. EMR Computers & Accessories relies heavily on repeat and referred business. It is a key element of our success in a very competitive business. The company and staff take pride in both the quality of the work and product we sell. We strive to give our customers the best balance in both quality and price when providing product solutions. When we assemble new computers or upgrade a customer's existing computer, we test the system thoroughly. We use no less than three diagnostic programs to test components, and provide a burn in process which reduces the likelihood of product failure. Our quality-assurance process requires a minimum of two individuals to complete a computer assembly, one inspecting the work of the other. This process has proven itself by reducing the need for after-sales service and/or technical support. From time to time, new equipment will fail and will require repair or replacement, or some other problem will occur which requires examination. We do our best to respond quickly to replace or repair defective equipment or workmanship. We have noted that the majority of products returned for warranty service are either software-related or the product has been physically mishandled in some manner. We feel that our product return and warranty policies are comparable to, or exceed industry standards.

Contact Us

Edward Ritchie: email: edward@emrcomputers.ca

For sales department: email: sales@emrcomputers.ca

Phone: 705-356-1729

Fax: 705-356-0293